Returns & Exchanges
At Soundbright, we want you to love your new style, which is why we offer a 30-day hassle-free return window for all unworn and unwashed apparel. If your purchase doesn't hit the right note, our streamlined process makes exchanges and refunds effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the fashion pieces are securely packed to prevent damage.
Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing